August 2, 2014

Maumelle & NLR Self Storage Facility (501)-258-STOP (7867)

FAQ


What does Resident manager mean?


Our managers live in an apartment on the facility grounds. Most other facilites have no one physically on-site during off hours.

Do you have video cameras?


1-Stop Storage uses video cameras as a security measure. Cameras are generally located at the point of entry and exit and other areas around the facility.

Can anybody drive onto this property or do you need a PIN number?


Our facility has an electronic gate system which can only be opened by a security code that is assigned to each individual tenant. The code allows us to monitor who is entering and exiting the facility.

Do I get a lock when I rent a unit?


Yes. We provide you with a disc lock to ensure the highest level of security.

Do you offer RV/boat/car/motorcycle parking?


Absolutely. 1-Stop Storage specializes in parking for RVs, boats, cars and motorcycles.

What’s the difference between office hours and gate hours?


The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed. If you require access outside of our standard gate hours ask your Store Manager for information about 24-hour access.

What kind of security do you have?


1-Stop Storage takes great pride in protecting your belongings and strives to provide state-of-the-art security. We feature live satellite surveillance, an electronic gate with coded access, monitored video surveillance, all in a fenced and well-lit facility.

What are the payment terms?


1-Stop Storage offers month-to-month billing with NO long-term contracts. Each month’s payment is due by the 1st of the month. You can pay by cash, check, auto-draft, or credit card.

Do you accept credit cards?


We accept the following credit cards: MasterCard®,Visa®, and Discover®.

What sizes are available and how do I choose the right size?


We offer a wide range of sizes to accommodate your needs. Sizes range from 5′ x 10′, or 50 square feet, to 14′ x 42′, or 588 square feet. Determining the right size is easy with the help of our Store Managers who are trained to assist you in this process.